Frequently Asked Questions

AURA rice is milled and packed at Aurajubli’s 5-acre facility in Kampung Tok Khalifah, Mukim Sungai Panjang, Sungai Besar, Selangor—directly opposite local paddy fields.

We source fresh paddy directly from local farmers in Selangor’s primary agricultural belt, as well as through our sister company Hayatmaju Sdn. Bhd., one of Selangor’s largest paddy mill operations.

Located in Selangor’s primary rice-growing region, our mill sits at the source. This proximity shortens transport times, locks in raw harvest freshness, and ensures tight quality control from intake to packaging.

Aurajubli is a sister company to Hayatmaju Sdn. Bhd. This strategic partnership provides Aurajubli with a priority reserve of raw paddy year-round, protecting buyers from seasonal shortages and price swings.

Yes. AURA rice is 100% natural, non-GMO, and processed without artificial preservatives, synthetic whiteners, or chemical additives.

AURA specializes in Super Special Local White Rice, carefully graded and optical-color-sorted to deliver consistent grain length, clean appearance, and low broken-grain percentages.

Yes. Aurajubli holds official HALAL certification from JAKIM, alongside ISO 9001:2015, Good Hygiene Practices (Codex CX 1-1969:2020), and HACCP food safety certifications.

Our plant holds four primary certifications: JAKIM Halal, ISO 9001:2015 Quality Management, HACCP, and Good Hygiene Practices (GHP).

Our advanced milling and polishing process removes excess surface starch. This results in grains that require less rinsing, cook up fluffier and less sticky, and maintain distinct separation.

Lower surface starch prevents clumping during cooking, makes the rice ideal for high-heat dishes like fried rice or nasi lemak, and improves shelf life in commercial warmer displays.

AURA is available in 5kg and 10kg retail poly bags, as well as 25kg and 50kg commercial woven polypropylene sacks for bulk buyers.

Stored in a cool, dry place away from moisture and direct sunlight, unopened AURA rice maintains optimal freshness and quality for up to 12 to 18 months.

The ideal ratio for standard white rice is 1 part AURA rice to 1.25 parts water. Adjust slightly to 1.1 parts water for firmer grains intended for fried rice.

No. Because our optical sorting and polishing process removes dust and excess surface starch, a quick single rinse is sufficient before cooking.

Yes. Thanks to its low surface starch and firm grain structure, cooked AURA rice separates easily—especially when chilled overnight—making it ideal for wok-frying without becoming mushy.

Keep rice in an airtight container in a cool, dry, and dark pantry. For commercial operators, store bags on elevated pallets away from damp walls and floors.

AURA rice is distributed through authorized stockists, minimarkets, and grocery retailers across Central and Southern Peninsular Malaysia.

Yes. We supply high-volume commercial white rice to wholesalers, supermarket chains, central kitchens, caterers, and institutional buyers across Peninsular Malaysia.

Our Sungai Besar facility processes up to 3,000 metric tonnes of rice per month.

We provide dedicated direct-mill delivery across Central and Southern Peninsular Malaysia, including Selangor, Kuala Lumpur, Negeri Sembilan, Melaka, and Johor.

Submit an enquiry through our Wholesale page detailing your business type, operating area, and target volumes. Our commercial sales team will review and respond within 1 business day.

Our standard minimum order for direct mill delivery is 1 Metric Tonne. Mixed product orders across consumer packs and commercial sacks are accepted.

Yes. We provide 500g product sample packs for verified commercial buyers, caterers, and prospective stockists upon request.

Initial orders operate on cash-before-delivery (CBD). Following business verification, credit terms (30 to 60 days) can be established for long-term distribution partners.

Yes. All commercial shipments leave our mill stacked on standard pallets, corner-strapped, and shrink-wrapped to prevent damage during transit.

Yes. We provide complete white-label and OEM packing services, including custom grain blending, optical sorting, and custom-printed bag filling subject to minimum volume agreements.

We offer poly bags, vacuum packs, and woven polypropylene sacks ranging from 2kg retail bags up to 50kg commercial sacks.

Yes. We supply broken rice (temukut), coarse paddy bran, and fine rice bran for feed mills, livestock farms, and aquaculture producers.

We supply raw paddy husks, ground husks, and burnt/black husks for nursery soil conditioning, farm bedding, and agricultural mulching.

Yes. We offer recurring bulk contracts and loose truckload arrangements for feed mills, industrial processors, and agricultural enterprises.